Frequently Asked Question

Q: Where is Chengdu Kehongda Technology Co., Ltd? Can I pay a visit?

A: Chengdu Kehongda Technology Co., Ltd, which is 26.5km from Chengdu-Shuangliu International Airport, is located in Xinjin New Material Industrial Zone, Chengdu, China. All customers are welcomed to pay a visit at our company. Please contact us for more information.

Q: Can I know more about your company strength?

A: Our plant covers an area of 25,000 square meters and has 99 employees, of which 40 are technicians and developers. We are the largest surfactants manufacturer and supplier in southwest of China; and, more than 70% Chinese veterinary medicine companies are our customers.

Q: Do you have any certificates?

A: Yes. We have got ISO9001:2008, ISO14001:2004, OHSAS: 18001:2007, and GMP.

Q: What are your payment terms?

AT/T & L/C, etc.

Q: Do you provide samples?

AYes. We are very happy to provide 100 grams’ free sample, but the international express fee would be responsible by customers. Please contact us for more information.

Q: What’s your delivery time?

A: It’s within two weeks after the payment for conventional products. Please contact us for more about customized products.

Q: When can I get reply from you?

ABecause of time differences, we will reply your email within 10 hours. Moreover, you are welcome to contact us by Skype, Trademanager, WeChat, SMS and Phone Call, etc.

Q: Do you always attend exhibitions?

A: Yes. We will list exhibitions on our official website. Please contact us for more information.

Q: I am a dealer. Can I become a sole agent?

AYes. In a certain country, you are welcomed to be our sole agent in the local. Please contact us for more information.

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